Who we are
Our website address: https://firstdistribution.com.au. It’s owned and operated by First Distribution Pty Limited, known as (FD), located and operated in Australia. ABN number: 57682561566.
What information does FD collect from its Users?
FD collects different types of personally identifiable information in order to provide services to you. Such information may include but is not limited to name, mailing address, telephone numbers, email addresses, credit card information and other. Users provide all such information voluntarily through various order forms, email messages sent to FD, Live Chat, telephone, etc.
FD also collects different types of non-personally identifiable information that may include referral URL’s, Users’ IP addresses, Users’ use of website, information about the browsers used by the User, etc. Some of this information is collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer’s hard drive and help FD identify you as the User. You have the choice to modify your browser and thus to reject the Company’s cookies.
How does FD use the information it collects?
FD uses all collected information primarily for provisioning the services you have ordered and providing you with ongoing User support. We may also use your information for sending periodic emails announcing important service changes, new features, technical issues updates and news, promotional activities, etc. You can decide NOT to receive such emails by replying to any of them with ‘Unsubscribe’ in the subject. We may also use your information to send you SMS notifications in case of issues which may lead to service interruption of your account(s). User information is also used for improving FD’s business processes to make your overall user experience more rewarding. Your information can also be used for resolving ownership and other disputes and enforcing agreements between you and FD.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Does FD disclose Users’ information to third parties?
All personal information collected by FD is treated as strictly confidential. We may disclose User’s personal information if required by law. We may disclose part of Users’ personal information to our business partners, independent contractors or other third parties when this is required in order to provide the services you have ordered. For example: your Credit card information may be provided for payment confirmation and verification to the partnering entity involved in processing your payment; the personal information of anyone who uses FD’s domain name registration services is available in the public WHOIS searches as required by the domain name registration regulations; your personal and business related information may be provide to the SSL certificate provider with whom FD cooperates for providing you with the SSL certificate service, etc. The use of any data provided by FD to these partnering service providers is governed by their own Privacy Policies and is beyond FD’s control.
What does FD do to prevent loss, misuse or alteration of Users information?
We guarantee that we strictly apply all industry standard security measures to protect your personal information. Such measures include without limitation: data encryption, password protected access to Users’ personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through FD’s order forms, login forms etc. There may be security and privacy limitations, which are beyond FD’s control. By choosing to provide personal information to FD you understand and agree that the security, integrity and privacy of your information cannot be 100% guaranteed.
FD reserves the right to change this Privacy Policy at any time. Such changes will become effective and binding after their posting on the FD.com website. You agree to regularly review this Privacy Policy for revisions and updates. By continuing to use FD’s services and website after any posted revision, you agree to those changes.
To report an incident of abuse, please email abuse@firstdistribution.com.au
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Anti-SPAM Policy
1. FD maintains a zero tolerance policy for use of its network or services in any manner associated with the transmission, distribution or delivery of any bulk e-mail, including unsolicited bulk or unsolicited commercial e-mail, or the sending, assisting, or commissioning the transmission of commercial e-mail that does not comply with the U.S. CAN-SPAM Act of 2003 (‘SPAM’). It is your obligation to ensure that e-mail sent by you, or on your behalf, does not violate this law. We assume SPAM complaints are valid unless we are provided with credible information to the contrary. To avoid action under our policy, please familiarize yourself with the CAN-SPAM Act by following this link: http://business.ftc.gov/documents/bus61-can-spam-act-compliance-guide-business.
2. You may not use any of our services or network to send SPAM. In addition, e-mail sent, or caused to be sent, to or through our network or services may not:
1. Use or contain invalid or forged headers
2. Use or contain invalid or non-existent domain names
3. Employ any technique to otherwise misrepresent, hide or obscure any information in identifying the point of origin or the transmission path
4. Use other means of deceptive addressing
5. Use a third party’s Internet domain name, or be relayed from or through a third party’s equipment, without permission of the third party
6. Contain false or misleading information in the subject line or otherwise contain false or misleading content
7. Fail to comply with additional technical standards described below
8. Otherwise violate FD’s User Agreement and other Terms of Service
3. FD does not authorize the harvesting, mining or collection of e-mail addresses or other information from or through its network. FD does not permit or authorize others to use its network or services to collect, compile or obtain any information about its Subscribers or users, including but not limited to Subscriber e-mail addresses, which are FD’s confidential and proprietary information. Use of our network or services is also subject to our User Agreement, and other Terms of Service.
4. FD does not permit or authorize any attempt to use its network or services in a manner that could damage, disable, overburden or impair any aspect of any of our services, or that could interfere with any other party’s use and enjoyment of any FD product or service.
5. We monitor for SPAM all traffic to and from our servers. Customers suspected of using FD’s products and services for the purpose of sending SPAM will be investigated. We assume SPAM complaints are valid unless we are provided with credible information to the contrary. It is FD’s policy to immediately suspend, terminate and/or cancel any offending Web site or account sending SPAM.
6. Subscribers may be asked to produce records that verify that explicit affirmative permission was obtained from a recipient before a mailing was sent. FD may consider the lack of such proof of explicit affirmative permission of a questionable mailing.
7. Subscribers are prohibited from maintaining open mail relays on their servers. Ignorance of the presence or operation of an open mail relay is not and will not be considered an acceptable excuse for it’s (the open mail relay) operation.
8. Subscribers are prohibited from providing services for Web sites that have been included in SPAM, including, but not limited to hosting Web site(s), or providing DNS services or Web site redirect services.
9. It is a violation of this Policy to commission a third party to send e-mail that is in violation of this policy or of applicable law, even if that third-party does not use FD systems, networks or resources. E-mail not in compliance with this policy ‘ regardless of source ‘ which contains any reference to a Web site hosted by us or contains any reference or link to a network or system of FD is prohibited.
10. If FD believes that unauthorized or improper use is being made of our network, or any product or service, it may, without notice, take such action as it, in its sole discretion, deems appropriate, including blocking messages from a particular internet domain, mail server or IP address. FD may immediately suspend, terminate and/or cancel any account on any product or service which it determines, in its sole discretion, is transmitting or is otherwise connected with any e-mail that violates this policy.
11. FD reserves the right to suspend, terminate and/or cancel permanently any and all services provided to a Subscriber without any notification. In addition to any and all other rights hereunder or otherwise, if a Subscriber is in violation of any term or condition of this SPAM Policy, User Agreement or uses of our services to disrupt or, in FD’s sole judgment, which could disrupt FD’s business operations, FD reserves the right to charge such Customer an administrative fee equal to $100.00 per each piece of SPAM sent.
12. To report an incidence of SPAM, please send an e-mail to legal@FD.com.
13. Nothing in this policy is intended to grant any right to transmit or send e-mail to, or through, our network or services. Failure to enforce this policy in every instance does not amount to a waiver of FD’s rights.
14. Unauthorized use of FD’s network in connection with the transmission of unsolicited e-mail, including the transmission of e-mail in violation of this policy, may result in civil and criminal penalties against the sender and those assisting the sender, including those provided by the Cyber Crime Act and other state and federal laws.
Last Updated: 05 December 2024
